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The 30-Second Rule

Core Principle: Any action on RippleCore must complete in under 30 seconds. If it takes longer, we’ve failed. This radical simplicity principle drives every design decision:

Logging Kindness

15 seconds: Open app → Type description → Submit

Volunteer Check-In

20 seconds: Scan QR code → GPS verify → Confirm

Record Donation

25 seconds: Enter amount → Upload receipt → Save

Submit Wellbeing Survey

30 seconds: Answer 5 questions → AI analysis → Done

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Why 30 Seconds Matters

  • No Training Required: Intuitive enough to use immediately
  • No Workflow Disruption: Fits into coffee breaks and commutes
  • High Adoption: Simplicity drives 80%+ monthly active user rates
  • Authentic Evidence: When it’s easy, people actually do it
The 30-second rule applies to employee actions only. Admin functions (reporting, analytics) can take longer because they’re less frequent.

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Evidence vs. Documents

RippleCore’s fundamental differentiator: We collect evidence, not documents.

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Traditional Approach (Documents)

Manual surveys → Excel spreadsheets → Word reports → Hope it's audit-ready
Problems:
  • ❌ Retrospective (6-12 months old)
  • ❌ Unverified (self-reported)
  • ❌ Labour-intensive (weeks of work)
  • ❌ Audit risk (hard to verify)

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RippleCore Approach (Evidence)

Real-time actions → Automatic verification → Live dashboard → One-click export
Benefits:
  • ✅ Real-time (updated continuously)
  • ✅ Multi-tier verification (30-100 levels)
  • ✅ Zero manual work (automated collection)
  • ✅ Audit-ready (complete verification trail)
Think of RippleCore as a continuous evidence engine, not a quarterly reporting tool. Compliance experts use our data; we don’t replace their strategy.

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Verification Tier System

RippleCore uses multi-level verification to ensure evidence quality and audit readiness.

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Kindness & Recognition (Levels 1-5)

LevelEvidence TypeAudit WeightUse Case
1Self-reported30%Personal reflection
2Peer acknowledged50%Recipient confirms
3Manager verified70%Supervisor approval
4HR documented90%Formal recognition
5External validated100%Third-party verification
Example: “Helped colleague debug code”
  • Level 1: You log it (30% weight)
  • Level 2: Colleague confirms (50% weight)
  • Level 3: Manager approves (70% weight)

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Volunteer Management (Levels 30-100)

LevelRequirementsAudit WeightEvidence
30Basic check-in/out30%Time tracking only
50GPS verification50%Location within 100m
70QR code scan70%Digital check-in
90Photo evidence90%Activity documentation
100Supervisor confirmation100%Manager approval
Example: Community garden cleanup
  • Level 50: GPS check-in at location (50% weight)
  • Level 70: + QR code scan (70% weight)
  • Level 100: + Supervisor confirms (100% weight)

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Why Tiers Matter for Compliance

Different frameworks require different verification levels:
  • B-Corp: Levels 3-5 for social questions
  • CSRD S1: Levels 4-5 for employee treatment
  • Social Value Act: Levels 5 (100) for procurement evidence
Higher verification = more audit confidence, but requires more effort. Balance verification level with data collection feasibility.

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Multi-Tenant Architecture

Every piece of data in RippleCore is organization-scoped for complete data isolation.

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How It Works

// Every database query automatically filtered
SELECT * FROM kindness_acts
WHERE company_id = 'current-organization-id'

// Every Redis cache key namespaced
cache_key = `company:${organizationId}:kindness:stats`

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Organization Hierarchy

Organization (Company)
├── Users (Employees, Admins, Owners)
├── Evidence Data (Kindness, Volunteer, Donation, Wellbeing)
├── License (Tier, Usage, Billing)
└── Settings (Branding, Integrations, Compliance)

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Multi-Organization Support

Users can belong to multiple organizations:
  • Consultants manage 20+ client organizations
  • Employees work for multiple companies
  • Admins switch organizations via session context
Active Organization: Current organization context for all operations
Security: Database row-level security (RLS) + Redis namespacing ensures zero data leakage between organizations.

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Evidence Modules

RippleCore provides four integrated evidence modules that work together for holistic ESG measurement.

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Module Interconnections

1

Kindness & Recognition

Internal Culture: Peer recognition, community service, wellbeing supportFeeds into: B-Corp community scores, CSRD S1 employee treatment
2

Volunteer Management

Community Impact: Skills-based volunteering, GPS-verified hoursFeeds into: Social Value Act, UN SDG 4 (Education), SDG 11 (Communities)
3

Donation Tracking

Financial Contribution: Multi-currency donations, tax documentationFeeds into: B-Corp giving metrics, SDG 1 (Poverty), SDG 10 (Inequality)
4

Wellbeing Surveys

Employee Health: 12/year limit, AI sentiment analysis, risk assessmentFeeds into: CSRD S1 worker wellbeing, B-Corp worker scores, SDG 3 (Health)

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The Ripple Effect

Each evidence module contributes to:
  1. Internal reporting (dashboards, analytics)
  2. Compliance frameworks (B-Corp, CSRD, SDGs)
  3. Global impact (All We Can school support)

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All We Can Integration

Every RippleCore organization contributes to global education through our All We Can partnership.

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How It Works

1

Revenue Share

10% of all subscription revenue goes to All We Can charity
2

School Support Calculation

€50 = 1 school/month supported globallyExample: 100-user organization (€1,000/month) = 20 schools/month
3

Anonymous Kindness Sync

Kindness acts synced globally (anonymized) for community rankings
4

Impact Dashboard

Real-time visibility of your organization’s global contribution

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Impact Metrics

Your organization can track:
  • Schools Supported: Based on subscription tier
  • Children Reached: Estimated impact per school
  • Global Kindness Rank: Anonymous kindness act leaderboard
  • Country Rank: Your organization vs. others in your region
All We Can is a global development charity funded by the Methodist Church, working in 50+ countries on education, health, and emergency response.
Learn more about All We Can integration →

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License Tiers & Enforcement

RippleCore uses active user-based licensing with real-time enforcement.

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Tier Structure

TierPrice/User/MonthMax UsersFeatures
Starter€1550Core modules, 5 languages
Growth€10500All modules, 15 languages
Enterprise€7UnlimitedAdvanced features, 23+ languages, white-label

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Active User Definition

Active user: Logged in within the last 24 hours
  • Prevents paying for inactive accounts
  • Automatic inactive user detection (30-day threshold)
  • Grace period: 5% buffer above tier limit

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Usage Alerts

Healthy: Normal usage, no action needed
Monitor: Plan for growth, consider optimization
Critical: Upgrade soon to avoid disruption
Exceeded: Immediate upgrade required, new user logins blocked
When license limit is reached, new users cannot log in until you upgrade or remove inactive users.
Learn more about license management →

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Performance & Caching

RippleCore is built for sub-200ms response times through intelligent caching.

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Caching Strategy

Redis-backed caching with 5-minute TTL for evidence data: 
// Cache hierarchy
company:${companyId}:kindness:stats      // 5 min TTL
company:${companyId}:volunteer:list      // 5 min TTL
session:${sessionId}                     // 8 hour TTL

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Why 5 Minutes?

  • Real-time enough: Evidence updates visible within 5 minutes
  • Performance: Sub-200ms API responses
  • Scale: Handles 500+ users per organization without DB load

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Cache Invalidation

Automatic invalidation on mutations:
  • Create kindness act → Invalidate company:*:kindness:*
  • Check-in volunteer → Invalidate company:*:volunteer:*
  • Record donation → Invalidate company:*:donation:*
SCAN-based operations: We use Redis SCAN (not KEYS) to avoid blocking operations. This is critical for production performance.

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Compliance Framework Mapping

RippleCore evidence automatically maps to 6 major compliance frameworks:

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Supported Frameworks

Community & Worker Scores: Kindness, volunteer, wellbeing modulesEvidence levels: 3-5 (manager verified or higher)
S1-S4 Social Standards: Employee treatment, community impactRequired for 50,000+ EU companies from 2024
All 17 SDGs Mapped: Automatic SDG tagging on evidenceExample: Volunteer education → SDG 4 (Quality Education)
TOMs Framework: Time, Outcomes, ManagementRequired for public sector procurement
Stakeholder Consideration: Evidence of stakeholder engagementRequired for UK company directors
Policy Compliance: Supply chain evidenceDonation and volunteer modules support compliance

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One-Click Evidence Exports

1. Select framework (B-Corp, CSRD, etc.)
2. Choose date range
3. Generate report (10 seconds)
Output formats:
  • PDF (branded report)
  • Excel (data workbook)
  • API (system integration)
  • Dashboard (live view)
Learn more about compliance frameworks →

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Next Steps

Employee Guide

Learn how to log evidence in under 30 seconds

Admin Guide

Set up your organization and manage licenses

API Reference

Explore programmatic access to evidence modules

Compliance Frameworks

Understand framework mapping and evidence requirements
Questions? These concepts underpin everything in RippleCore. For deeper dives, see our user guides or API documentation.