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Welcome, Emma! 👋

This guide helps you use RippleCore as an employee. Whether you’re logging acts of kindness, checking into volunteer events, recording donations, or completing wellbeing surveys, everything takes under 30 seconds.
Meet Emma: Marketing manager, hybrid worker, limited time. Needs quick logging, meaningful impact, no training required.

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Your First Day

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1. Log In

Access RippleCore at your organization’s URL (e.g., app.ripplecore.co.uk/your-company):
1

Single Sign-On (SSO)

Most organizations use SSO with Google or Microsoft. Just click Sign in with Google/Microsoft and you’re in.
2

Email + Password

If your organization doesn’t use SSO, sign in with the email invitation you received.
3

Multi-Organization Users

If you work for multiple companies or are a contractor, you’ll see an organization switcher in the top-right corner.

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2. Complete Your Profile (2 minutes)

  • Name and profile photo (optional)
  • Department and role
  • Location and timezone
RippleCore supports 23+ languages. Choose your preferred language for the interface and notifications.
  • Email notifications (weekly summary recommended)
  • Push notifications (optional for mobile)
  • SMS for urgent wellbeing surveys (optional)
Done! You’re ready to start logging evidence. No training required.

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Kindness & Recognition Module

Purpose: Track peer recognition and community impact in 15 seconds.

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Log a Kindness Act

1

Navigate to Kindness

Click Kindness in the sidebar or use the quick action button (⌘K on Mac, Ctrl+K on Windows).
2

Choose Category

  • Peer Recognition: Helped a colleague
  • Community: Volunteered or community service
  • Wellbeing: Supported someone’s mental health
3

Describe What Happened

"Helped Sarah debug a tricky TypeScript error"
Tips:
  • Be specific but brief (1-2 sentences)
  • Mention the recipient’s name if applicable
  • Optional: Add a photo or voice note
4

Select Verification Level

LevelWhat It MeansTime Required
1Self-reported15 seconds
2Ask recipient to confirm+10 seconds
3Request manager approval+20 seconds
Recommendation: Start with Level 1 for speed, Level 2 for peer recognition
5

Submit

Click Log Kindness and you’re done! ✅
Total Time: 15 seconds (Level 1) or 25 seconds (Level 2)

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Receive Kindness Recognition

When someone logs kindness mentioning you:
  1. You’ll get a notification (email or push)
  2. View the recognition in your Kindness Inbox
  3. Optional: Confirm to increase verification level
  4. See your Ripple Score increase (visible on your profile)
Ripple Score: Your cumulative kindness impact across giving and receiving. Higher scores unlock fun achievements!
View API documentation for Kindness →

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Volunteer Management Module

Purpose: Log community service with GPS/QR verification in 20 seconds.

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Browse Volunteer Opportunities

1

Open Volunteer Dashboard

Navigate to Volunteer in the sidebar to see upcoming opportunities.
2

Filter by Skills

  • Skills-based matching: Opportunities matching your skills appear first
  • Location: Filter by distance from your current location
  • Date: Filter by upcoming, this week, this month
3

View Opportunity Details

  • Title, description, and organizer
  • Date, time, and location (with map)
  • Required skills and max participants
  • Verification level (30-100)
4

Sign Up

Click Sign Up to register. You’ll get a reminder notification 1 hour before the event.

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Check In (GPS/QR Verification)

On-site at the volunteer event:
1

Open Your Activity

Navigate to Volunteer → My Activities → Select today’s event
2

Scan QR Code (Level 70)

  • Event organizer displays a QR code
  • Tap Scan QR Code in the app
  • Point camera at QR code
Verification Level 70 achieved (70% audit weight)
3

Enable GPS (Level 50)

  • Allow location access when prompted
  • App verifies you’re within 100 meters of the event location
Verification Level 50 achieved (50% audit weight)
4

Confirm Check-In

Tap Check In and you’re logged! ✅
Total Time: 20 seconds (with QR code)

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Check Out

When you leave the event:
  1. Open Volunteer → My Activities → Active event
  2. Tap Check Out
  3. Hours automatically calculated from check-in/check-out times
  4. Optional: Add a photo or note about your impact
Verification Level 90: Add a photo for 90% audit weight Verification Level 100: Ask event organizer to confirm for 100% audit weight
View API documentation for Volunteer →

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Donation Tracking Module

Purpose: Record charitable contributions with tax documentation in 25 seconds.

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Log a Donation

1

Navigate to Donations

Click Donations in the sidebar or quick action (⌘D)
2

Enter Donation Details

{
  "amount": 100.00,
  "currency": "GBP",  // USD, EUR, GBP, CAD, AUD supported
  "cause": "Environmental Conservation",
  "recipient": "Green Earth Foundation"
}
3

Upload Receipt (Optional)

  • Tap Upload Receipt to attach PDF/image
  • Required for tax-deductible donations
  • Automatic OCR extracts amount and date for verification
4

Mark as Tax-Deductible

  • Toggle Tax-Deductible if applicable
  • Receipt becomes mandatory
  • Donation appears in your year-end tax summary
5

Submit

Click Log Donation and you’re done! ✅
Total Time: 25 seconds (including receipt upload)

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Multi-Currency Support

RippleCore automatically converts donations to your organization’s base currency: 
Your Donation: €100 EUR
Converted: $108.50 USD (rate: 1.085)
  • Real-time exchange rates
  • Historical rate locking for tax purposes
  • Year-end summaries in both currencies

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Corporate Matching Programs

If your employer offers donation matching:
  1. Log your personal donation
  2. Note “Eligible for corporate match” in the description
  3. HR admin reviews and adds matched amount
  4. Both donations tracked separately for tax purposes
View API documentation for Donations →

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Wellbeing Survey Module

Purpose: Share wellbeing feedback with AI sentiment analysis in 30 seconds.
Important: You can submit a maximum of 12 wellbeing surveys per calendar year. This prevents survey fatigue while maintaining compliance requirements.

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When You’ll See a Survey

RippleCore uses AI-orchestrated scheduling to minimize fatigue:
  • Quarterly check-ins: 4 surveys per year (minimum)
  • Event-triggered: After major company changes, reorganizations
  • Crisis detection: If AI detects concerning patterns in your previous responses
  • Emergency override: HR can request an urgent survey (rare)
You control timing: Delay surveys by up to 7 days if you’re busy.

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Complete a Wellbeing Survey

1

Receive Notification

You’ll get an email/push notification when a survey is available.
2

Answer 8-12 Questions

Standard questions (1-10 scale):
  • Stress level
  • Work-life balance
  • Support from colleagues
  • Mental health days used
  • Overall job satisfaction
Plus 2-4 custom questions from your organization
3

Optional: Add Comments

Open-text field for additional feedback (optional but recommended).Privacy Note: Comments are encrypted and only visible to HR admins, never to your direct manager.
4

Submit

Click Submit Survey and you’re done! ✅
Total Time: 30 seconds (questions only) or 60 seconds (with comments)

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AI Sentiment Analysis

After submission, AI analyzes your responses:
  • Sentiment: Positive, Neutral, or Negative
  • Risk Level: Low, Medium, or High
  • Keywords: Identifies support needs (stress, burnout, workload)
High-risk surveys trigger immediate (confidential) HR notifications for follow-up support. Crisis keywords (depression, suicidal thoughts) trigger emergency protocols.

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Privacy & Confidentiality

  • Aggregate reporting only: Your manager sees team averages, never individual responses
  • Encrypted storage: All survey data encrypted at rest
  • PII redaction: AI automatically removes personally identifiable information from comments
  • Access audit trail: You can see who accessed your survey data

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Check Your Eligibility

Before requesting a survey:
  1. Navigate to Wellbeing → Survey Eligibility
  2. See surveys this year (e.g., “8 of 12 used”)
  3. View next eligible date if you’ve reached the limit
View API documentation for Wellbeing →

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Multi-Organization Management

If you work for multiple companies or are a contractor:

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Switch Organizations

1

Click Organization Switcher

Top-right corner shows your current organization name.
2

Select Organization

Click to see all organizations you belong to. Select the one you want to work with.
3

Context Switches

All data (kindness, volunteer, donations, wellbeing) is now scoped to the selected organization.
Important: Evidence logged is always for the active organization. Double-check before logging volunteer hours or donations to ensure they’re credited to the right company.

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Your Impact Across Organizations

View your Portfolio Dashboard to see:
  • Total kindness acts across all organizations
  • Total volunteer hours logged
  • Total donations tracked
  • Aggregate Ripple Score

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Mobile App Experience

RippleCore is a Progressive Web App (PWA) that works on any device:

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Install on Mobile

  • iPhone/iPad
  • Android
  1. Open Safari and visit your RippleCore URL
  2. Tap the Share button
  3. Scroll down and tap Add to Home Screen
  4. Tap Add to create the app icon

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Mobile-Optimized Features

  • Quick Actions: Swipe-based kindness logging
  • GPS Check-In: One-tap volunteer check-in at location
  • Camera Integration: Fast photo uploads for evidence
  • Offline Support: Log evidence offline, sync when connected
  • Push Notifications: Real-time kindness recognition alerts

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Tips for Maximum Impact

  • Log 3-5 kindness acts per week
  • Volunteer once per month
  • Confirm kindness acts you receive (boosts verification)
  • Add photos to volunteer activities for Level 90 verification
  • Morning: Review yesterday’s kindness acts
  • Lunch: Log any acts from the morning
  • End of day: Final check before leaving
  • Friday: Weekly reflection on impact created
  • Kindness Streak: 30 days consecutive logging
  • Volunteer Champion: 50+ hours in a year
  • Generous Giver: 12+ donations tracked
  • Wellbeing Advocate: Complete all quarterly surveys
  • Visit All We Can Dashboard to see schools supported
  • View your contribution to global kindness rankings
  • Share your impact story on social media (optional)

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Troubleshooting

Solution:
  • Enable location permissions for RippleCore in device settings
  • Ensure you’re within 100 meters of the event location
  • Check GPS accuracy (must be less than 50 meters)
  • Fallback: Use QR code check-in instead
Solution:
  • Check file size (max 5MB per photo)
  • Supported formats: JPG, PNG, HEIC
  • Use camera compression if available
  • Try uploading after connecting to WiFi
Solution:
  • Check notification settings in RippleCore profile
  • Enable notifications in device settings
  • Check email spam folder for wellbeing surveys
  • Contact HR admin if notifications are still missing
Symptom: “You’ve used 12 of 12 surveys this year”Solution:
  • Wait until January 1st for limit to reset
  • Contact HR for emergency override if urgent
  • Use alternative channels (HR direct contact, EAP)

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Next Steps

Key Concepts

Understand verification tiers and the 30-second rule

All We Can Impact

See how your evidence supports global education

API Reference

Developers: Programmatic access to evidence modules

HR Admin Guide

Learn about organization settings and license management
Questions? Your HR admin can help with organization-specific settings. For technical support, contact support@ripplecore.co.uk.